Reviews

Teresita

Sergey is an excellent guide and driver. We felt absolutely safe with him. He gave us a lot of explanations – about monuments, but also about people and traditions in Kazakhstan. His car is big and well equipped. Sergey arrived punctually. He was always prepared to stop for food, toilet or pictures. We can recommend Sergey warm-heartedly.

Teresita

MARK

Sergey was excellent! He made sure we had the best time, was very helpful and quick during the planning stage, and once we got on the road he was very informative, helped cook and put up the tents, etc. found excellent lunch spots, and was very social with us. Our amazing Kazakhstan experience would not had been the same without him! Tip for non-russian speaking folk, take google translate offline, english>russian, with you to communicate better with everyone, including Sergey. It really helped us bond. WE LOVE SERGEY! <3

MARK

Xavier

Tour with Sergey was perfect.

Thank you!

Sergey is a friendly, kind and very professional guide. I recommend everyone to travel with him to discoverer Kazakhstan!

Xavier

Delfina

Sergey is an excellent driver and a very experienced guide. We felt very safe all the time, including on off-road trips and sleeping in the tent he provided us. he speaks English enough to communicate. He is really very helpful. We just didn’t go to one of the of the arranged places (one lake) but we completely understood it was too far away. we had a great and unforgettable time and definitely recommend Sergey as a guide in Kazakhstan!

Delfina

Ivana

Sergey recommended us different guide, Dorzh. We are group of 6 friens and we traveled with Dorzh for 4 days through Altyn Emel and canyons. Those were our best days in Kazachstan!

Dorzh is real rebel! Traveling with him was adventure, but of the best kind. He quickly understood that we like hiking and special experience, a bit extreme, and he took us to beatiful places, where we could explore the unusual landscape of Altyn Emel and canyons.

He took us to the very top of Aktau, the white mountains, which was probably the most bueatiful experience. We climbed Singing dunes, than discover not only Charyn canyon (place full of tourists), but also all side canyons such as Timerlik, Yellow Canyon and Moon landscape, where we were completely alone!

We slept in tents under stars, always near source of water (rivers, fountains…) – it was very pleasant to have a “bath” after whole dusty day on desert/canyon. Dorzh cooked us the best vegeterian meals we had in Kazachstan – he is great cook, thank you! His porridge for breakfast was unforgetable.

And he helped us to understand that distances in kazachstan are completely different than in Europe = 100km can take a whole day in car and 2km can be 4hours hard hike 🙂 This was valuable lesson. But thanks to his amazing comfortable car and to his driving experience we could manage everything much quicker. Dorzh took us by car even to the places where we would be afraid by foot!

So if you don´t want only to sit in a car but you want to experience the country more by yourself, we really recommend Dorzh for your guide. You´ll have fun, promise 🙂

Ivana

Hans

Used rather old and uncomfortable replacement vans as his better ones were supposedly out of service. No compensation offered. Other than that: service fine and Charyn is an awesome place to visit nevertheless.

Hans

Amandine

We spent several days only my sister and I with the amazing Sergey in August. Honestly, if you’re looking for a proper guide who is not afraid of showing you the real country and its hidden landscapes, you definitely have to book Sergey as your guide. We had an amazing trip thanks to him : Sergey is adventurous, fearless, funny and takes good care of your needs. He perfectly planned hikings, breaks and visits of some unknown small cities. You will discover the country not from the tourist eyes but from the kazakh point of view. And he’s a good cook if you chose the tent’s option 🙂 I will definitely recommand you his services !

Amandine

Alexey

We were on a 3 day tour with Sergey from Almaty to Karakol. We had a rough idea what we wanted to do and see, and Sergey arranged an excellent itinerary for us. He is very knowledgeable about the area, showed us some wonderful spots off the beaten track, and is a safe and courteous driver. He is obviously very passionate about the outdoors and was very well prepared for our trip. We had a great time, definitely recommended!

Alexey

Monika

Everything went really well. Communication with Sergey was very easy, he planned the 2 days trip thoughtfully. Our driver Pavel spoke some words German, no English but communication was no problem at all as he was very attentive, accommodative, considerate, experienced and friendly. The road (?) was partly really rougn, but he was a great driver and the car was a very good one (plus comfortable), too. We stayed a night a Kamays guesthouse which is highly recommended, too. Thank you, Sergey!

Monika

Kevin

Sergey was an amazing guide who was very accommodating and attentive. His experience was evident as he navigated the roads with his trusty four-wheel drive van. My wife and I have five young children, and Sergey helped them to have an amazing experience. Kaindy Lake, Kolsai Lake, and the homestay in the village Saty, complete with traditional Kazakh cooking that included delicious manty, were all just amazing. The highlight for our family was Charyn canyon. It was simply incredible. I highly recommend Sergey as the tour he provided was just amazing. If you really want to experience some of the best that Kazakhstan has to offer, go with Sergey and you will not be disappointed!

Kevin

Declan

Everything went very well in our tour with Sergey. He is very knowledgeable and experienced as a guide and his vehicle is definitely up to the job of driving in the Kazakh and Kyrgyz mountains. Everything was well organised and ran very smoothly. We would happily recommend Sergey to anyone looking for a reliable guide for the region.

Declan

Peter

BEST GUIDE IN KAZAKHSTAN!!! 10/10!!! Sergey is an amazing guide, has very good English and speaks some pretty decent French. His vehicle is an absolute beast, and excellent for off-roading. He has tons of connections, and can help you find a place to stay, eat great food, and is a genuinely caring and attentive man who makes the adventure travel experience outstanding. He’s also got lots of suggestions and knows places/people the guidebooks/forums don’t mention.

I would HIGHLY recommend Sergey, he is worth every single dollar!

Peter

Lucas

Sergey was a great guide! Nothing to complain.

Picked me up at the land border between Kazakhstan and Kyrgstan and from there we did a 3 day-2 night tour. Very good driver and was very open to any suggestion in the tour. Also was very helpful with requests – I wanted to drive an old Lada and he arranged it easily. The car was perfect for the road conditions. Guesthouse was very clean and people there were also very nice. I definitely recommend Sergey as a guide.

Lucas

Paul

It was excellent. My first two days in Kazakhstan were two trips organised by Sergey – Charyn Canyon and Big Almaty Lake. He can communicate well in English and gave me a great welcome to the country.

Paul

Cholchalalai

Every​thinng​ is​ so​ good​ even sometime we​ are​ make​ conversation by​ google​ Translate.

Cholchalalai

Bogdan

Great 2-day trip to the Charyn Canyon and the lakes. Thank you Sergey for organising everything!

Bogdan

Natasa

We are a group of 16 people traveling through south Kazahstan for 4 days. Sergey and his team picked us up in Karakol in Kyrgistan and we visited Charyn canyon and Altyn Emel national park. Everything was great, we had a wonderful time and we will definetly come back 🙂

Natasa

Jennifer

A brilliant day! Sergey took very good care of us all. It was an excellent day enjoyed by all.

Thank you!

Jennifer

Lucy

We had an excellent trip with Sergey and would definitely recommend him to other travelers. He was on time to pick us up, and throughout the day he was aware of timings to ensure we got enough time in each place. His knowledge of the country was very interesting and informative, and although he doesn’t speak much English, communication was not a problem at all. Sergey catered the trip to what we wanted to do, but was also realistic and gave advice on timings and activities. Thank you Sergey, a great trip!

Lucy

Merlijn

We would like to thank our guide Dorje for the fantastic adventure. After the tour it felt like he was not only our guide but also our friend. Its a man with his own style, but to discover the real Kazakhstan its the man you need!

Merlijn

Delphine

We spent 3 days at Sharyn Canyon, Kolsai Lakes and Kaindy Lake with Dorzhi, Sergey’s assistant. Dorzhi is a dynamic, sporty and funny young man, and an excellent cook. His English skills may have to be improved but we managed to comunicate perfectly.

Delphine

WQ

We were really lucky to be on this tour. Sergey was a wonderful guide and was dedicated, trustworthy and skilful in adventure tours. He brought us to so many beautiful places in Kazakhstan and beyond. At the end of the tour he even went out of the way to arrange a taxi for us to our next destination because we can’t speak Russian. A++

WQ

lara

We had a very smooth experience in the process of arranging our trip with Sergey and he was a great guide on our trips to Charyn Canyon as well as Issyk Lake and Turgen Waterfall. We took two day trips out of Almaty starting 8:30AM. Sergey drove well at good speed and we were always made to feel comfortable. We enjoyed the variety he offered; passing by animal markets on the way, a stop for a fresh baked bread from the tandoor oven on the way or jumping on the roof for a small ride once inside the canyon to make it very fun and diverse. He not only provided us with various suggestions for lunch but also listened to what we were after…which was a local normal priced spot with authentic food and thats exactly what we got! delicious shashlik of duck and lamb, traditional noodles and manti. All in all a fair price, nice guide and great experience of Kazakhstan!

lara

Hana

We had a 3-day tour with Sergey from Almaty to Charyn Canyon, overnight in Temerlik Canyon in tents, lakes Kolsay and Kaindy, overnight near lake Kaindy in tents and back to Almaty all inclusive. Sergey is a very experienced driver who knows his car, terrain, weather, has lots of useful things with him to solve any situation on the road (not only tents and food, also washing water, sunsheet, repellents etc.). He knows places along the way to get great local dining, he knows people in the area, which is super helpful and made our trip absolutely smooth and care free. We were 6 women so we needed that feeling of safety and Sergey was very good at providing this. I recommend his services to anyone who wants to explore real Kazakhstan and natural beauty of this country.

Hana

PO-YI

Sergey is a very kind and nice tour. We had enjoyed a great time in Tamgaly Petroglyphs although the weather was very hot.

Sergey是位非常好的導遊,為人親切。對於導覽品質也頗有要求,若你想多了解這塊土地,他會是位不錯的夥伴。

PO-YI

Ruben

At the beginning of August me and my girlfriend had a fantastic 5-day tour with Sergey. We slept in a tent for three nights and stayed for one night in a guest house.

We visited Altyn Emel Park and had a great climb up to the Aktau mountains in Altyn Emel park, climbed up the Singing dune and walked there. We drove and walked through Charyn Canyon and hiked for six hours from Kolsai lake 1 to number 2 and returned to lake 1. Of course we visited Lake Kaindy. The last place we visited was Plateau Assy. An absolutely stunning place!

Sergey is very friendly, a reliable driver and does everything to make sure you have a great time.

We strongly recommend him as a guide!

The 5-day tour has been the best 5 days in Kazakhstan for us.

Ruben

Maria

It went really well, well organised and Sergey was a really nice guide 🙂

Maria

Senad

We booked a daytip only a day in advance and were worried it would not be possible to actually do but Sergey responded to our message very quickly and we had a quick call to discuss best day trip from Almaty. He was very flexible but because already on another trip he arranged for his friend Anatoli to take us to Charyn canyon in his awesome 4×4 truck. During the trip we stopped few times to check out few interesting spots and Anatoli was very accommodating in driving off route and off road just for us to take a great picture or to find us locals selling fresh horse milk. On the way back we stopped for dinner at a restaurant where you can catch your own fish, very enjoyable overall.

Senad

Hiroaki

We had a great journey to Charyn Canyon and Kolsai lakes with Sergey on 16-17 September 2017. He took us to explore the region (Charyn Canyon, Kaindy Lake and Kolsai Lake), experience Kazakh culture and have a really fun time in a cozy guesthouse. Stars we saw in a village were unforgettable: you can see tens of millions of stars.

Hiroaki

Ewa

Kazachstan is a beautiful country with amazing and welcoming people. I recommend everyone to go there and get to know this country better, it’s so worth it. I read a lot of tourists’ opinions and recommendations while I was looking for a good driver. Sergey as a guide and a driver showed us everything that we wanted to see and more. This trip with him was a great and unforgettable adventure. He was well prepared, had everything we needed (off road car, tents etc). In addition while we were traveling he was telling us about the culture and history of Kazachstan, which was great. I learned so much.

If you have any doubts – please don’t. Sergey is an amazing guide! You will fall in love with Kazachstan, I’m sure about that.

Ewa

Tae min

갑작스럽게 잡힌 예약임에도 불구하고 새벽에 메시지 주신 사이트 관리자분과 이른 아침 6시에 연락이 된 세르게이 덕분에 어찌어찌 투어를 가게 됐습니다. 하루를 공칠뻔했는디 말이죠. 저는 챠른캐년 투어 당일치기 다녀왔는데 겨울이 아니라 여름이었다면 2박이나 3박하면서 구경하고 싶을 만큼 멋졌습니다. 당일치기는 워낙 왕복하는 시간이 8시간쯤으로 많이 걸려서… 위에서 보는 광경과 밑에서 보는 광경이 다르고 차 위에 올려주시고 운전도 해주셔서 지프투어하는 기분을 느낄 수 있습니다. 차랑 간단한 과자 같은 거 주시는데 겨울이라 이거 먹어서 그나마 따뜻했습니다. 그리고 가는 길에 샤슬릭 파는 마을 있는데 샤슬릭 하나에 300텡게니까 많이 드세요. 저는 3개 먹었는데 더 먹을걸 하는 생각이 들더라구요. 즐거웠던 투어였습니다. 이렇게 여행할 때 옵션이 있다는 게 얼마나 다행인지 몰라요.

Tae min

Tomasz

A great trip! Sergey is a very good guide. Pick up right at the agreed time. Safe and restful drive to the canyon where he professionally presented everything. On the way we stopped at the cheap and tasty place for a dinner. I highly recommend trips with this guide.

Wspaniała wcieczka. Sergiej to bardzo dobry przewodnik. Punktualny przyjazd w umówione miejsce. Bezpieczna i spokojna jazda do kanionu. Na miejscu pokazał wszystko w profesjonalny sposób. Po drodze postój w sprawdzonym i tanim miejscu na obiad. Polecam wycieczki z tym przewodnikiem. 10/10 !!!

Tomasz

Daniel

He is an excellent guide,very kind and professional.

We had a great time with him!!

We recommend to everybody that wants to visit Almaty!!

Daniel

Maria

We did a 4-day tour with a group of five people, and I have to say, we could not have had a better guide!!! Sergey knew the area like no other, he could tell us stories, and knew where to go at what time. For example, some roads were blocked because of landslides, and we were worried that we wouldn’t get to see all the landmarks we were supposed to see. He just made up an alternative route, thatwas just as amazing. One day we got stuck becuse the car had a leak in the engine. Sergey got out, told us to wait half an hour, fixed it, and we kept on going without any issues. He is prepared for any situation, is patient, funny, and flexible. He took us to spots that we would have never found without a guide. We all had an absolutely amazing four days and would book another tour without hesitation.

Maria

Alastair

We visited Altyn Emel National Park and Charon Canyon, including camping overnight. Sergei picked us up and drove us to all of the sights that we had requested within the national parks.

He was efficient and managed the details of the trip very well – we had asked to visit several sites and he accommodated our wishes despite it involving long driving times.

With regards the camping, he provided all of the equipment (for sleeping and cooking) and took us to buy food before leaving Almaty. The car was comfortable (although not luxurious) and was well suited to the off-road driving that the trip required.

It is worth noting that Sergei does not speak English beyond a few basic words and so communication was a bit difficult at times. He has a translation app which was very helpful (he could have used it more often I think), but occasionally we missed out on important information due to the language barrier. For example, we did not understand how to make the Singing Sand Dune sing because we did not understand his gestures. Obviously this isn’t a criticism, but worth being aware of. For the Singing Sand Dune we would advise Sergei to maybe print out some instructions in English so that English-speaking visitors get more out of a trip to the dunes.

All in all, the trip was well planned and well supervised (even if, at times, a little more advice/guidance would have been helpful). If you are looking for creature comforts, then this is probably not for you, but if you want a simple, back-to-basics trip with a competent guide (and excellent driver) then I’d thoroughly recommend Sergei.

Alastair

Matteo

Sergey is a really professional guide and a very experienced driver. Takes care of every single aspect of the tour, and makes you feel at home! Great experience, strongly recommended! Hope to be his guest again in the future.

Matteo

Wenzel

Sergey actually referred us to his employee Victor. Victor is a nice guy and a very good driver. His English is rather limited. This was not a problem for general communication, but it made chatting a bit cumbersome. He is not a good cook and not good at camping, so if you go with him, I would recommend staying at inns.

Wenzel

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